Return & Refund Policy
- Thanks for shopping at Freslivery.comIf you are not entirely satisfied with your purchase, we’re here to help.
You have around 2 hours till 4 calendar days to return an item from the date you received it.
For instance if you received a fresh product mainly meat, chicken etc. You can return it under 1 till 2 hours, but if the product is packed like jam, jelly, spices etc can be returned within 7 days.
To be eligible for a return, your item must be unused and in the same condition that you received it.
Your item must be in the original packaging.
Your item needs to have the receipt or proof of purchase.
Once we receive your item, we will inspect it and notify you that we have received your returned
item. We will immediately notify you on the status of your refund after inspecting the item.
If your return is approved, we will initiate a refund to your credit card (or original method of payment).
You will receive the credit within a certain amount of days, depending on your card issuer’s policies.
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are nonrefundable.
If you receive a refund, the cost of return shipping will be deducted from your refund.
If you have any questions on how to return your item to us, contact us.